Refund policy
Return Policy
Brand: Venkat Ethnic Wear
Website: vecfashions.com
At Venkat Ethnic Wear, we take great care to ensure that every product delivered meets our quality standards. Please read our return policy carefully before placing an order.
Eligibility for Return
Returns are accepted only under the following conditions:
-
The product received is damaged, or
-
The wrong product has been delivered.
No returns or exchanges will be accepted for reasons such as size issues, color preference, or change of mind.
Return Request Timeline
-
A return request must be raised within 3 days of receiving the product.
-
Requests raised after 3 days from the date of delivery will not be accepted.
How to Raise a Return Request
To initiate a return, please email us at:
Your email should include:
-
Order ID
-
Clear images of the product
-
A brief description of the issue
Unboxing Video Requirement
-
In cases of damage or wrong product delivery, we may request an unboxing video as proof.
-
The unboxing video should be continuous and clearly show the package being opened for the first time.
-
Absence of an unboxing video may result in rejection of the return request.
Return Approval & Process
-
All return requests are subject to verification by our quality team.
-
Once approved, further instructions regarding return shipping or replacement will be shared via email.
Important Notes
-
Products must be unused, unwashed, and returned with original tags and packaging intact.
-
Venkat Ethnic Wear reserves the right to deny any return that does not meet the above conditions.
For any questions regarding this policy, please contact us at online.vecfashions@gmail.com.